Web ·
Klaring ·
2026
Review queue
An internal tool for reviewing suspicious payments on one screen.
Company
Klaring
Role
Product designer
Team
A product manager, four engineers, and the risk operations team
Year
2026
Duration
Four months
Platform
Web
Shown
Selected screens, under NDA
Under NDA
Context
Klaring’s risk team reviews payments that look suspicious before the money moves. The old queue sent analysts through six tabs to decide on a single payment.
My role
I designed the new queue with the analysts, sitting next to them during their shifts.
Solution
Everything needed for a decision now sits on one screen, and the three most common outcomes have keyboard shortcuts. Every decision is logged with a short note, so a payment put on hold carries its history to the next analyst. We shipped it in stages so the team never had to switch tools in the middle of a week.
This is an internal tool, and most of it is under NDA. The screens below are a selection, and the data is fictional. I can walk you through the rest in an interview.
The review queue, sorted by risk.
The riskiest payments at the top, with the details blurred because of the NDA.
Keyboard shortcuts for the three common outcomes.
Result
The whole risk team has worked in it since April 2026.